FAQ
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The truck, trailer, and container are heavier than most people expect. The average weight will be 35,000 to 40,000 pounds (depending on the container size). To ensure that your delivery goes smooth, please avoid the following issues that can delay the process or make the delivery impossible:
- Wet ground/mud. It’s a good idea to check the weather forecast and book the delivery when the ground is hard.
- Tallgrass/debris. Please prepare the delivery spot and the access road accordingly.
- Snow/ice. Please clear the area and have sand available in case the truck gets stuck.
- Slopes. It’s a bad idea to drop your container on a slope. Not only is it dangerous, but it will also twist your container and the doors won’t function properly.
The space required for the delivery of your StoreCan storage container will depend on the size of the unit being delivered:
- 20ft Container Delivery:
The truck will require a minimum of 65 feet of straight-line clearance. This space requirement includes the length of the container itself, the length of the trailer, and finally, the truck itself, as shown below. - 40ft Container Delivery:
The truck will require a minimum of 110 feet of straight-line clearance. This space requirement includes the length of the container itself, the length of the trailer, and finally, the truck itself as shown below.
A minimum height and width of 14 feet are required for moving a container. For unloading of the container up to 20 feet of height is required so the tilt bed can be raised up and the container slid off the trailer. Low-hanging tree branches, gates, ditches, and other obstacles can easily damage components on the tractor or trailer, so please ensure there is sufficient clearance to avoid them. Limited visibility can create a safety hazard for the driver, so on the day of the delivery, you should plan to have at least one person on-site to act as a spotter if low-hanging objects such as electrical wires or telephone cables are potential problems.
The standard shipping containers have barn doors on one end, so the orientation of the container doors on the truck is very important to determine for final placement at your location. Keep in mind that the truck backs into position to tilt the container onto the ground.
- Loading the truck with the container doors facing the rear will result in the doors being placed in their final position first.
- If the container doors are loaded to face the cab of the truck, the doors will be the last part of the container to be placed onto the ground.
If you would like to arrange your own pick-up at one of our yards, the release information will be sent within 24 hours after the invoice amount is paid in full. PPE will be required to access the yard.
The most common question we get is, “can I pick a color” and the answer is sort of, sometimes. Because we’re essentially getting the next container off the stack at the intermodal depot that meets the criteria you requested, we can’t select a color. For used containers we are unable to allow the customer to request their color, however, we can offer beige and grey color options for One Trip containers. If you’re ordering multiple units, we can usually guarantee matching units (upon request, based on availability).
We recommend pressure washing and painting used containers after delivery.
Because the containers are stacked at the intermodal depot, we cannot obtain photos or guarantee a specific unit. The depots are storing empty shipping containers for shipping lines and intermodal equipment providers. When we place an order for our customers, they just get the next container off the stack that meets their criteria.
We help our customers buy containers from the depot, the same way the big national storage container companies buy their boxes. When you buy through StoreCan, you’re buying a shipping container at wholesale, pulled directly from cargo circulation. We help you navigate the process of purchasing a used shipping container directly from the cargo pool.
Container depots are extremely busy places, and 95%+ of container traffic at depots is cargo-related. Unless you have a specific business to attend to at the depot, we don’t recommend visiting.
Customers who are picking up their own equipment will be provided with a release number and depot information. However, unless you already have a release number, we recommend waiting to visit the depot.
Yes. All used shipping containers will have GST/HST tax applied at checkout. If you’re not paying sales tax, you’re probably not buying from a reputable company.
We can waive sales tax for parties with a valid tax exemption document.
Contact us if we weren’t able to answer your question in the FAQ; we’re always happy to help.